PRIVACY POLICY
Welcome! This Privacy Policy is intended to explain what types of information we at Sorchardstore collect about you, and how we use and share that information. One section of this privacy policy also addresses what happens with information we collect on our pages on social media sites, such as Facebook, Twitter, Instagram, and Pinterest (” Social Media Pages “). This Privacy Policy applies to the information collected online at https://sorchardstore.com/ (the ” Site “) and the Social Media Pages.
WHAT TYPE OF INFORMATION DOES SORCHARDSTORE COLLECT ONLINE?
1. General Browsing and Tracking Mechanisms:
We gather navigational information about where visitors go on the Site and information about the technical efficiencies of the Site (i.e., time to connect to our website, time to download pages, etc.). This information is referred to in this Privacy Policy as ” Navigational Information ” and allows us to see which areas of the Site are most visited and helps us better understand our visitors’ experiences at the Site. In the process of gathering Navigational Information, non-personally identifiable information (for example, domain type, browser version, service provider and IP address) may be collected which will provide information regarding a visitor’s use of the Site.
We collect Navigational Information from technology such as Cookies and Web Beacons. Cookies are small text files that help us to personalize the content of the Site. Web Beacons are electronic files used to track your navigation on a website or collection of sites, the completion of transactions, submittal of applications and browsing behavior. We use cookies and other tracking technology to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about the Site’s traffic and interaction so that we can offer better experiences and tools in the future.
We use both first and third-party session cookies and persistent cookies. Below is a general primer on session and persistent cookies; information collected by cookies depends on its particular purpose.
- Session Cookies: We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close the Site.
- Persistent Cookies: A persistent cookie remains on your device for an extended period of time or until you delete them. Persistent cookies enable us to track and target the interests of our visitors to personalize the experience on our Site
If you do not want us to place a cookie on your device, you may be able to turn that feature off on your device. Please consult your browser’s documentation for information on how to do this and how to delete persistent cookies. You may be able to manage cookies placed on our site by accepting Cookies experience with us. However, if you decide not to accept cookies from us, certain aspects of the Site may not function properly or as intended.
We use one or more third–party analytics services to evaluate your use of the Site, as the case may be, by compiling reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Site you visit, number of links clicked, search terms and other similar usage data) and analyzing performance metrics. These third parties use cookies and other technologies to help collect, analyze, and provide us reports or other data.
By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. For more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out, you may not be able to use the full functionality of the Site.
For Google Analytics, please see: https://support.google.com/analytics/answer/6004245?hl=en and https://tools.google.com/dlpage/gaoptout
To personalize our advertisements and otherwise understand how you engage with our advertisements, we may share or receive information about you with/from third parties, including, but not limited to, advertising and remarketing providers. These third parties may use cookies, pixel tags, or other technologies to collect information in furtherance of such purposes, including to tailor, target (i.e., behavioral, contextual, retargeting, and remarketing), analyze, report on, and/or manage advertising campaigns or other initiatives. For example, when a browser visits a site, pixel tags enable us and these third-parties to recognize certain cookies stored within the browser to learn which ads or other content bring a user to a given site. Information that we may receive from these third parties, including through their service providers, may include advertising identifiers, IP addresses, reports, and campaign data.
By accessing and using the Site, you consent to the processing of data about you by these advertisers/remarketing providers in the manner and for the purposes set out in this Privacy Policy. You may opt-out of the use of your information this purpose. To learn more or to choose to opt-out, please visit the Network Advertising Initiative at http://www.networkadvertising.org/. If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice. Additionally, for more information on these third parties, including how to opt out from certain data collection, please visit the sites below. Please note that this list may be subject to change based on the campaigns that we run.
For Google Ads, please visit: https://policies.google.com/technologies/ads?hl=en-US
2. Collection of Other Personal Information:
We may ask you to provide personal information when you establish or update an Account on the Site, sign up to receive emails from Sorchardstore or other marketing materials, make a purchase, create or update your wish list, send items to a friend, view your order history, participate in contests and surveys, submit a career profile, or contact us.
Categories of personal information collected online include name, billing and shipping address information, email address, telephone number, mobile number, credit card information, resume information, and any other information you choose to provide us. This information is referred to as ” Personal Information ” in this Privacy Policy. Navigational Information and Personal Information are collectively referred to as ” Information ” in this Privacy Policy.
WHAT TYPE OF INFORMATION DOES SORCHARDSTORE COLLECT ON ITS SOCIAL MEDIA PAGES?
Personal Information may be collected directly by us through our Social Media Pages and may also be collected by the social media sites hosting our Social Media Pages (each, a ” Social Media Site “).
Examples of how Personal Information may be directly collected by us through our Social Media Pages include providing Personal Information through an application or form which has a link to this Privacy Policy. We will use and share the Personal Information we collect on or through our Social Media Pages in the manner specified below in How does Sorchardstore use your Information? and in What Information does Sorchardstore share with third parties?
This Privacy Policy does not cover Personal Information collected by any Social Media Site or the privacy and security practices of any Social Media Site. Please review privacy policies and terms of service on the applicable Social Media Site, if you have any questions about their privacy or security practices.
The Social Media Sites may provide aggregate information and analysis to us about visitors’ use of our Social Media Pages. This allows us to better understand and analyze our user growth, general demographic information about the users of our Social Media Pages, and interaction with content on our Social Media Pages. Overall, this information may be used to help us understand the types of visitors and users of our Social Media Pages and use of the content.
HOW DOES SORCHARDSTORE USE YOUR INFORMATION?
We use your Information to:
- deliver products that you have ordered,
- contact you or the product recipient(s) in the event of order delay or difficulty,
- deliver information through the various communication channels you have provided to us about our products or the Site, including adding you to our email list or to our customer phone and mail marketing list when you register for an account or make a purchase,
- send information about events, surveys, promotions and possibly contests to you,
- tailor your experience on the Site to your interests,
- develop and improve our products, services, and the Site, and
- respond to your inquiries.
If you have set up an Account at the Site, you may save Personal Information in that Account, and we will access this Personal Information to make your shopping quicker and easier. We require you to create and/or access your Account to use various features of the Site, such as accessing your order history and creating a wish list.
We will use the Personal Information you provide in a career profile, including in your resume, to assist in your goal of becoming hired by us, and, if hired, we will use the Personal Information submitted for employment and business-related purposes.
With respect to emails, we will use your Personal Information to send you exclusive information about special offers, media events, new products and much more. If at any time you would like to stop future delivery of emails from us, please follow the removal instructions located at the end of each message. Please note, however, that your request not to receive email information will not preclude us from contacting you by email or otherwise regarding questions we have about your purchase and other operational emails, such as shipping information.
We use the Personal Information collected on our Social Media Pages to send communications regarding our products, services, and promotions; to respond to your inquiries; to conduct surveys, sweepstakes or contests; to analyze your activity on our Social Media Pages and to develop our products and services.
You may elect to receive text messages from us. When you sign up to receive text messages, we will send you information about promotional offers and more. These messages may use information automatically collected based on your actions while on our Site and may prompt messaging such as cart reminders. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. You may opt out of receiving text messages at any time by texting “STOP” to our text messages. For more information about text messages, see our Terms.
WHAT INFORMATION DOES SORCHARDSTORE SHARE WITH THIRD PARTIES?
We may use third party vendors to assist us with the Site and our e-commerce business (” Third Party Vendors “). Some examples of the assistance that may be provided by third party service providers are: monitoring and analyzing Site activity, operations and marketing assistance, hosting the Site, processing orders, running promotions and events and surveys, maintaining our database, processing employment applications, and administering and monitoring emails. It is possible that some of these service providers will be located outside of the United States. We will share your Information with these Third Party Vendors only as necessary for them to perform their functions and to the extent permitted by law. Use of your Information by these Third Party Vendors is governed by their own privacy policies and procedures and not by this Privacy Policy.
We may share your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.
We may add your Personal Information to cooperative database(s) accessible by third parties subscribing for such database(s) and/or share your Personal Information with third parties that are not Third Party Vendors, in both cases, so that those third parties can send you information about their products and/or services. If you do not wish to have your Personal Information added to cooperative database(s) and/or shared directly with these third parties (other than Third Party Vendors), please submit your request by writing to us at:
Sorchardstore
ATTN: Customer Service
1804 N Pointe Dr, Durham, NC 27705
As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, some or all of the Information may be part of the transferred assets.
To the extent permitted by law, we may also disclose Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such information is necessary or advisable, for example, to protect the rights, property, or safety of us or others.
CALIFORNIA RESIDENTS
If you are a resident of California, you should also review the Notice to California Residents. You may have additional rights under California law.
NEVADA PRIVACY RIGHTS
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. You can exercise this right by submitting your request through our Request Form. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A.
VISITORS FROM OUTSIDE THE U.S.
If you are visiting the Site from a location outside of the U.S., your connection will be through and to servers located in the U.S. [With respect to any Personal Information you provide to us on any of our Social Media Pages, once received by us from the applicable Social Media Site, it is maintained and processed by us on servers and internal systems located in the United States.] All Personal Information you provide to us will be maintained in web servers and/or internal systems located within the U.S. By using the Site [or Social Media Pages] and/or providing us with any Personal Information, you consent to transfer of such Personal Information to the U.S.
INFORMATION THAT IS NOT COVERED BY THIS PRIVACY POLICY
If you decide to make any Personal Information or other information, photos, or other content publicly available through our Social Media Pages, you acknowledge and agree that this information and content is made available to all users of the Social Media Pages and others, and that it is not subject to the terms of this Privacy Policy.
UPDATING YOUR PERSONAL INFORMATION
We prefer to keep your Personal Information accurate and up-to-date. To do this, we provide you with the opportunity to update or modify your Personal Information by logging in to your Account.
CHILDREN
We do not knowingly collect Personal Information from children under the age of 16 through the Site. If you are under 16, please do not give us any Personal Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children to never provide Personal Information through Internet without their permission. If you have reason to believe that a child under the age of 16 has provided Personal Information to us, please contact us, and we will endeavor to delete that information from our databases.
LINKS TO OTHER WEBSITES
For your convenience, our web site may contain links to web sites that are owned and/or operated by third parties (each, a ” Third Party Site “). We are not responsible for the privacy practices, advertising, products, services or the content of any Third Party Site. Links that appear on the Site should not be deemed to imply that we endorse or have any affiliation with any Third Party Site or the products, services, or content made available through any Third Party Site. We encourage you to review the separate privacy policies and terms of use of each Third Party Site that you visit.
SECURITY STATEMENT
We take commercially reasonable steps to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Site may not be secure, and you should therefore take special care in deciding what information you send via e-mail.
UPDATES TO PRIVACY POLICY
This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will post any changes on the Site as they go into effect. By accessing the Site after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.
QUESTIONS OR CONCERNS
If you have additional questions or would like more information regarding our information collection, use of disclosure practices, please feel free to contact us at:
Sorchardstore ATTN: Customer Service
CONTACT US
Address: 1804 N Pointe Dr, Durham, NC 27705
Phone: 256 642 7746
Email: [email protected]